Page 68 - 2021 SDCA Project

Quality assurance and quality control cannot be overstated. Quality assurance is the

action of evaluating the contract documents before the execution of the work. Quality

Control is the ability to evaluate completed elements and activities for compliance.

Although critical components, they are not mutually exclusive. This key aspect will

minimize the potential for the need of conflict resolution and

interpretations/modifications

Claims and disputes will happen. Even ‘successful’ projects will have them. Using

proper AIA contracts and forms will begin to mitigate them by setting a clear and

concise path to resolution. Orderly and effective administration of these will lead to

quick solutions and aid the progress of the overall project. Progress of a project should

be measured carefully and accurately. There are many metrics to track and most of

them involve progress payments. Making sure these factors are evaluated accurately,

regularly, and efficiently are critical to progress success.

Finally, Project Closeout is as important of a stage as any of the others. It is an orderly

stage of the owner occupying the project and ensuring all systems and components are

running properly. It may include owner training, commissioning and balancing, and

documentation (as-builts to occupancy). There will also be opportunities for post-

occupancy evaluation and warranty repairs as necessary.

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