Page 104 - 2022 SDCA Project

Quality assurance and quality control cannot be overstated. Quality assurance is the
action of evaluating the contract documents before the execution of the work. Quality
Control is the ability to evaluate completed elements and activities for compliance.
Although critical components, they are not mutually exclusive. This key aspect will
minimize the potential for the need of conflict resolution and interpretations/modifications

Claims and disputes will happen. Even ‘successful’ projects will have them. Using proper
AIA contracts and forms will begin to mitigate them by setting a clear and concise path to
resolution. Orderly and effective administration of these will lead to quick solutions and
aid the progress of the overall project. Progress of a project should be measured carefully
and accurately. There are many metrics to track and most of them involve progress
payments. Making sure these factors are evaluated accurately, regularly, and efficiently
are critical to progress success.
Finally, Project Closeout is as important of a stage as any of the others. It is an orderly
stage of the owner occupying the project and ensuring all systems and components are
running properly. It may include owner training, commissioning and balancing, and
documentation (as-builts to occupancy). There will also be opportunities for post-
occupancy evaluation and warranty repairs as necessary.

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